Check out our FAQs to find answers about SCENE70 Market’s unique bags and creative designs.
Where are SCENE70 products made?
Imagine this—your bag is like a blank canvas waiting for a masterpiece created with good will. Once you place your order, we hand it over to our printing and production magicians. They take the artist’s design and bring it to life, just for you!
When we choose our source materials, we’re committed to both environmental protection and sustainability. We carefully select each item to ensure it aligns with these values. We work with a diverse range of vendors who share our commitment to environmental protection and sustainability. Most of our partners are located in Europe.
Thanks for supporting our efforts to make a positive impact!
How should I care for my bag?
Your bag is practically carriable art, so treat it like the masterpiece it is!
If needed, hand wash with care—think of it as giving your bag a little spa day.
For clutches and pouches, a gentle wipe with a damp cloth will do wonders.
Keep it out of direct sunlight (bags like shade too, you know!) and avoid moisture to preserve its brilliance.
How long does shipping take?
We know you’re excited to flaunt your new bag, so here’s the scoop: we stick to this schedule as closely as possible, unless we let you know otherwise. Thanks for your patience and enthusiasm!
International Shipping: Expect 10-14 days.
As soon as your bag hits the road, you’ll receive a tracking number. It’s like sending you an invite to track your bag’s journey home!
Production: 3-5 days to craft your one-of-a-kind piece.
Shipping (US): Typically 5-7 days after production.
Can I return or exchange my order?
At SCENE70, we’re here to make your return or refund process as smooth as possible. Just a quick note: every item we sell is made on demand. This means that returns for reasons like wrong size, color, or simply changing your mind aren’t eligible.
However, if your item arrives damaged or there’s a manufacturing error, we’re happy to help! Please request your refund within 30 days of delivery by emailing us at scenenumber70@gmail.com with a clear photo of the issue. Once we receive your email, we’ll provide a return label.
When returning an item, please include the original receipt. Once it arrives at our facility, we’ll process your refund. Just a heads-up: we aren’t able to cover the original shipping costs.
Thank you for your understanding!
What payment methods are accepted?
You’ve got options! We accept Visa, MasterCard, American Express, and PayPal. Each transaction is secure, so your payment info is locked up tighter than a masterpiece in a vault.
Do you offer personalized or custom orders?
Not yet! But stay tuned, we’re getting ready to unleash custom options soon. Once we are ready to go, we will send out our messages through social media channels.
Which artists’ work is featured on your products?
We’re all about supporting creativity! Currently, we’re working with three brilliant artists who each bring something special to the table. Want to know their inspirations? Head over to our product pages and get the full story. Spoiler: more artists are coming soon, so stay inspired!
Can I purchase your products as a gift?
Oh, absolutely! Just choose the gift option at checkout, and you can even add a personal message to sprinkle a little extra love. Plus, we offer chic gift packaging that will make your present as stylish as it is thoughtful.
How can I get discount codes or special promotions?
We don’t want you to miss out on any of our exciting special events or promotions. To keep you in the loop, we’ll be sending out notifications through our social media channels. Stay tuned so you can join the fun and never miss a party!
How can I contact customer support?
Got a question? We’ve got answers! Our friendly support team is just an email away at scenenumber70@gmail.com or through the contact form on our website. We’re here to help, anytime!